Think City β€” Comms Dashboard 2026
Comms Dashboard 2026
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Media & Social
Coverage, social reach, and digital platforms

Media: Isentia (YTD 2026) Β· Social: Meta Business Suite (last 7 days) Β· Web: GA4 (last 7 days)
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Enquiries Management
Email and social media enquiries β€” response tracking
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Data as of 3 Sep 2026

⚠ Needs attention

  • Louis Anthony Vincent (grant request, 6 Jul) β€” followed up a 3rd time on 16 Jul asking for a decision. Now nearly 9 weeks with no reply (reply status not re-verified this cycle β€” recommend a direct check).
  • Security: a Facebook message from "Alexandra Dunscombe" is a phishing attempt impersonating Meta ("your page will be restricted β€” verify via this link"). Do not click; report/block the sender.
  • Security: a new Facebook message from "Luana Peluso" (12 Aug) is a suspected phishing attempt β€” a fake "defective product" complaint with a shortened link (trim.ac); Think City has no e-commerce store. Link NOT clicked; report/block the sender.
  • Jeremy Loh (Facebook) asked a simple factual question about Fort Cornwallis Stamp Rally hours β€” quick win to close out.
  • Ben Haman (Facebook/Instagram) β€” "please get back to me when you are able," unanswered.
  • Natasha Azizan (MPRC) β€” RFQ for a 17 Sep event; the requested 21 Aug site-visit slot has now passed with the event itself just two weeks out β€” reply status not re-verified this cycle, escalate.
  • Nurul Iqmalina (Arus Academy) β€” invites Think City as Community & Exhibition Partner, 19 Sep 2026; the 25 Aug confirmation deadline has now passed by over a week with no reply sent (not re-verified this cycle) β€” event is in ~2 weeks, escalate.
  • LeAnne Lim Sei Yen (Facebook DM, flagged in the previous refresh cycle) asked \u201cHeritage tour still available?\u201d β€” only an automated reply has gone out; needs a real response. Exact thread link not re-captured this cycle β€” locate via Meta Business Suite inbox on next full social-media pass.

Enquiry types (proposed taxonomy)

GeneralInformational questions, casual intros, logistics/visit requests
InvitationsSomeone inviting Think City to their event, as guest / co-host / sponsor
Business DevelopmentCommercial pitches β€” tenancy, brand collabs, paid vendor/venue proposals
Partnerships & SponsorsNGO/academic/institutional collaboration or sponsorship asks (incl. grants-linked)
Public InputEnquiries from individual members of the public β€” feedback, personal requests
EtcJob/internship applications, media/press requests, channel checks, security flags

Enquiries by type

By source

Kreatif KL / Warisan KL is a separate enquiry channel (heritage-building web form, cc'd to [email protected]) β€” tracked here on its own and excluded from the overall Think City stats above.

Kreatif KL / Warisan KL enquiries by type

Social media coverage below is a manual spot-check (18 Aug 2026), not a full historical crawl β€” Meta Business Suite has separate Messenger / Instagram / WhatsApp / Facebook comments / Instagram comments tabs that haven't all been reviewed yet. Treat this tab as a starting point until it's wired to a live source. Each row links directly to the specific conversation in Meta Business Suite / LinkedIn (opens the inbox to that thread β€” sign-in to the relevant account required).

Sources: [email protected] mailbox (Kreatif KL / Warisan KL form + Think City "Contact Us" form + direct emails), LinkedIn company inbox (checked, nothing new since 22 Jun 2026), Meta Business Suite (Facebook + Instagram, manual sample). The Outlook mailbox was fully re-checked 3 Sep 2026 (18 notification emails since 18 Aug reviewed; 9 were genuinely new, the rest were already captured in earlier rounds). LinkedIn and Meta Business Suite were not independently re-checked this cycle β€” the LinkedIn "nothing new since 22 Jun" status and the one flagged Meta item (LeAnne Lim Sei Yen, see "Needs attention") carry forward from the prior refresh; reply status on older rows also was not re-verified this cycle unless noted. Enquiry "type" is a proposed classification layered on top of the raw web-form category β€” review and adjust as needed. "Platform" (Email / Facebook / LinkedIn) marks where the enquiry came in from; every row links directly to that specific email or message thread. Kreatif KL / Warisan KL is tracked as its own channel and excluded from the overall Think City stat cards and Overview charts above β€” see its dedicated section under the "Kreatif KL / Warisan KL" tab.
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Content & Activity Calendar
Key activities, observance days, and content scheduling

Month Overview

Outlook sync: coming next session · manual entry for now

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Activity dot Observance dot Campaign dot Content dot Some days show a featured photo instead of dots Entries spanning more than 2 days show as a strip across the days instead

This month's activities

All Entries

Think City Β· Brand & Communications Β· This calendar is currently maintained manually β€” add entries above as plans firm up. Outlook calendar integration is planned as the next step so activities can sync automatically; until then, key dates, days of observance, and content scheduling live here as a single source of truth. Entries added during this session are kept in the dashboard until it's next regenerated β€” ask to have new entries saved permanently if you'd like them to persist.
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Resource Management
Team timecost, availability, and budget utilisation
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2026 BC Goals & Targets

BC Action Plan 2026 β€” 6 components, 35 planned outputs

Proposed Rollouts for 2026 β€” Quarterly Roadmap

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