Project Management Office - Manager - Careers

The Manager, Project Management Office (PMO) will report to the Director, Strategy & Planning and will be responsible for overseeing the planning, coordination, and governance of key Think City projects and initiatives. This role will ensure that projects are delivered effectively, aligned to Think City’s strategic priorities, and supported by strong project management standards, frameworks, and reporting mechanisms. The Manager, PMO will also play a critical role in strengthening organisational performance through project forecasting, risk mitigation, resource planning, and ensuring disciplined execution across various functions. Additionally, this role involves monitoring progress of key organisational programmes, supporting transformation efforts, and providing senior leadership with accurate, timely, and actionable insights to enable informed decision-making.

RESPONSIBILITIES INCLUDE but not limited to:

1. Project Governance & Oversight

Establish and maintain project management standards, processes, and templates to ensure consistency, quality, and accountability across all Think City projects.

2. Strategic Project Planning & Alignment

Coordinate cross-functional project planning to ensure alignment with Think City strategy, priorities, and transformation objectives, including resource allocation and interdependency management.

3. Performance Tracking & Reporting

Develop and maintain dashboards, progress reports, and KPIs to monitor project performance, schedule, budget utilisation, risks, and outcomes; provide insights and recommendations to leadership.

4. Risk Management & Issue Resolution

Identify project risks, bottlenecks, and issues early, and work with project leads to develop mitigation strategies, ensuring timely escalation and resolution.

5. Portfolio & Resource Management

Manage Think City’s project portfolio by assessing project viability, prioritising initiatives, coordinating resource planning, and ensuring optimal utilisation across teams.

6. Change Management & Organisational Enablement

Support Think City change initiatives, including transformation programmes, by ensuring effective communication, stakeholder alignment, and adoption of new processes and ways of working.

7. Cross-Functional Collaboration

Work closely with Project Leads and Finance to ensure coordinated project execution and a unified approach to delivering key organisational outcomes.

8. Stakeholder Engagement & Communication

Prepare and present project updates, risk assessments, and recommendations to leadership; ensure transparency, clarity, and alignment across Think City.

Qualifications, Experience and Skills

Minimum Qualifications

Bachelor’s degree in finance, Economics, Business Administration, Project Management, or related field.
A professional certification in project management (PMP, PRINCE2, Agile/Scrum, Lean Six Sigma) would be an added advantage.

Minimum years of experience

At least 8-10 years in managing a team, implementing HR Strategies and handling complex HR issues

8–10 years’ experience in project management, PMO, consulting, transformation, or strategy-driven environments.
Proven track record in managing complex, multi-stakeholder projects and implementing project governance frameworks.
Strong analytical, organisational, and project planning skills with the ability to manage multiple priorities effectively.
Strong communication and stakeholder management capabilities across senior levels.
Experience in organisational transformation, change management, or enterprise PMO is an advantage.

Competencies

Ability to apply structured project management methodologies, manage multiple initiatives, and drive disciplined execution.
Strong analytical ability to interpret data, identify gaps, assess performance, and recommend practical solutions.
Excellent verbal and written communication skills with the ability to simplify complex information, build trust, and influence stakeholders at all levels.
Strong interpersonal skills with the ability to foster collaboration, build cross-functional relationships, and support a culture of high performance.
Proactive, dependable, and outcome-driven, with strong judgement, commitment to continuous improvement, and adherence to organisational values, risk management, and governance standards.

Technical Knowledge and Skills

Project Management
Laws and local statutes
Change Management
Basic Finance Literacy
MS Office

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,000.00 - RM

,000.00

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